Shipping and returns
How long will shipping take?
All of our products are individually made per order to ensure our products have a longer shelf life, therefore orders can take 1-3 days before they are shipped.
Standard shipping can take anywhere between 2-8 days and express shipping can take between 1-4 days.
Returns, Refunds & Exchange
Unfortunately we do not offer any exchanges, returns or refunds on our products as they are all made to order, however if a product is damaged or faulty then it is best to contact us at info@soukqary.com.au and we will try our best to help out and resolve the issue.